Terms and Conditions

Effective Date: 19 October 2025

Welcome to iLoveLondon.com (“we”, “our”, “us”). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

1. Independence of iLoveLondon.com

iLoveLondon.com is an independent travel guide. We promote tours, activities and services provided by third-party partners, but we are not the operator of these services.

We are not affiliated, associated, authorised, endorsed by, or in any way officially connected with Transport for London, the Mayor of London, or any official tourism body. The use of “London” in our branding refers solely to the geographic area.

2. Use of the Website

This website provides travel information, digital products, affiliate links, recommendations, and embedded third-party widgets.

  • All information is provided for general guidance and informational purposes only.
  • You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit others.

3. Digital Products

iLoveLondon.com sells digital travel guides and downloadable content.

3.1 Delivery of Digital Products

  • All digital products are delivered instantly after payment.
  • No physical items will be shipped.
  • There are no delivery fees or postal wait times.
  • You are responsible for ensuring you have suitable software to open standard file formats such as PDF or JPG.

3.2 Refund Policy

  • Due to the nature of digital products, all sales are final.
  • Once a digital file has been accessed or downloaded, it cannot be returned, and refunds cannot be issued.
  • If you experience an issue accessing your download, please contact us and we will assist you.

3.3 Accuracy of Information

While every effort is made to keep our travel guides accurate and up to date, details such as opening times, prices, public transport services, and attraction availability may change. We recommend checking important information directly with official providers before travelling.

Our guides are intended for general planning purposes only and should not be relied upon as the sole source of essential travel information.

4. Licence of Use

When you purchase a digital product from iLoveLondon.com, you are granted a personal, non-exclusive, non-transferable licence to use the product for your own private use.

You may not:

  • Share, forward, or redistribute the files
  • Upload the files to any website or cloud drive
  • Resell or commercially exploit any content
  • Copy or reproduce any part of the guides for publication
  • Make the content available to others in any form

Any unauthorised distribution or reproduction of our digital products is strictly prohibited.

5. Copyright Notice

All content on iLoveLondon.com — including text, layout, design, graphics, images, itineraries, and digital downloads — is the intellectual property of iLoveLondon.com and protected under UK and international copyright laws.

No content may be copied, reproduced, published, stored, or distributed without prior written permission.

6. Affiliate Disclosure

iLoveLondon.com participates in affiliate programmes. When you click on affiliate links or widgets and make a booking or purchase, we may earn a commission at no extra cost to you.

All third-party bookings are subject to the provider’s own terms, conditions, and policies. We are not responsible for the fulfilment, delivery, cancellation, quality, or availability of any third-party services.

7. Third-Party Services

This website may feature links, widgets, or information from third-party sites.

  • We do not control these websites and are not responsible for their content, services, accuracy, or policies.
  • Use of third-party services is entirely at your own risk.

8. Limitation of Liability

iLoveLondon.com does not guarantee the accuracy, completeness, or availability of the website or its content.

We are not liable for:

  • Losses arising from reliance on the information provided
  • Inaccuracies in third-party content or services
  • Travel disruptions, cancellations, or unexpected changes
  • Any direct, indirect, incidental, or consequential damages

All use of this website and any third-party services is at your own risk.

9. Changes to These Terms

We may update these Terms and Conditions at any time.

Changes take effect once published on this page. Continued use of the website signifies your acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

info@ilovelondon.com